Support
AWMV is a division of Wood-Mizer Products, Inc., one of the largest suppliers of sawmill equipment in the world. With over 25-years of experience, Wood-Mizer’s reputation for incredible customer service is legendary and AWMV provides the same resourceful service. AWMV ensures quality equipment and quality support.
- In North America, AWMV installs and provides on-site training for almost every piece of equipment we sell. Free training for SHRs and Moulders is offered at our factory, or on-site for a reasonable fee.
- Free tech support is available 6 days a week from our highly trained technicians at 800.525.8100.
- We have more than 25 expert technicians and many have over 15 years of industry experience.
- A fleet of service trucks ensures that we are ready to respond immediately if you need on-site service.
- Our 23,000 square foot parts warehouse is stocked with spare parts for quick delivery.
- Customers can use our Customer Gateway for easy access to online ordering, order tracking and history, invoice history and our easy-to-use Parts Selector, or by phone at 800.525.8100.
- All AWMV machines come with full, comprehensive manuals, including sections on set up, safety, and operation that include drawings, photos, and electrical schematics with part numbers. The parts section features detailed exploded views with part numbers so you can easily identify and order the exact part you need. General manuals on sawing lumber and a handbook on thin-kerf narrow-band blades are also included.
- Every AWMV machine comes with a one-year/2000 hour warranty.